Claritas Solutions

Job Vacancy

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Technical Consultant – Level II

Posted: 16 July 2019

Reporting to: Service Desk Manager

Contract: Permanent

Location: 2 Deighton Close, Wetherby, Leeds, LS22 7GZ

Hours of Work: 37.5 hours per week


Our Technical Support teams provide a complex mix of both customer and technical support and act as a customer focused interface between Claritas Solutions Technical Department and a range of clients, prospects, suppliers and partners.

Working as part of the 2nd line team, and with a passion for providing and promoting outstanding customer service at all times, you will be expected to provide a wide range of support and implementation activities at Claritas Solutions’ offices, hosting locations and customer sites.

Main Duties & Responsibilities

There will also be times when assistance is needed during busy times. Tasks may include:

This is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

Essential Education, Training & Qualification

Desirable Education, Training & Qualification

Essential Experience

Desirable Experience

Essential Knowledge & Skills

Desirable Knowledge & Skills

Essential Personal Characteristics

It is also desirable for applicants to be a car owner with a clean and current driving licence.

Further Information

Security Vetting and Police Questionnaires to be completed as a condition of employment.

To apply, please email your CV to: paul.williamson@claritas-solutions.com