This week’s roundup of I.T. and technology news looks at more bad news for UK banks with I.T. failures occurring more often than we’d think. Alongside this news we have stories regarding the Royal Family and the government’s need for an I.T. update.
UK banks suffer large I.T. failures week by week
Almost daily UK banks are being hit with largescale I.T. failures, a report by Which? Money has found. These failures, which have stopped consumers from having access to their own money, have affected some of the UK’s biggest banks.
In the last nine months of 2018, the report found that 302 incidents affecting customer transactions were reported to the Financial Conduct Authority (FCA). Barclays topped a list of banks with 41 outages reported to the FCA - others included Lloyds Bank (37), Halifax/Bank of Scotland (31), Natwest (26) and RBS (21).
Which? Money editor Jenny Ross said: "Our research shows that these major banking glitches, which can cause huge stress and inconvenience to those affected, are even more common than we feared.
"This highlights why it is so important that a regulator is given responsibility to protect cash and other non-digital payments as a back-up when technology fails and to ensure no-one is left behind as cashless payments grow in popularity."
Read more via ITProPortal.
Royal Family block social media trolls
The Royal Family has published a set of social media guidelines this week which tackle the problem of abuse online. Now, social media posts which are left on the Clarence House, Kensington Palace and Buckingham Palace feeds may be hidden, deleted or reported to police, the new rules explain.
The new guidelines are designed to help staff as it has been said that they’ve dealt with increasing levels of online abuse sadly aimed at the Duchesses of Cambridge and Sussex, both of whom do not have social media accounts.
According to the new rules, comments must not "contain spam, be defamatory of any person, deceive others, be obscene, offensive, threatening, abusive, hateful, inflammatory or promote sexually explicit material or violence", or "promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age".
It’s an interesting and perhaps expected move which will now make users reassess their actions when dealing with the Royal Family social media feeds. As the number of online trolls grows, will we see more brands adopt a hard-line approach?
Read the full story via the BBC.
Replacing legacy I.T. must be government priority
An inquiry by the Science and Technology Committee into digital government has told the Treasury that it needs to dedicate funding resource to eliminate ageing technology.
Replacing old I.T. systems across the government is now crucial for the next spending review and should be a priority, although it is not an easy task. Digital transformation is a topic which many businesses are getting their collective heads around and planning for the future with some finding it a costly task.
There are no specific standards currently on how such a project should be handled government officials have said, so we’ll need to watch this space to see how this challenge is undertaken.
Read the full story on Computer Weekly.
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